Contact Us

We're here to help! If you have questions about our products, your order, shipping, returns, or anything else, please don't hesitate to reach out. Our customer service team is ready to assist you.

Customer Service

Email: info@firmsofabase.com
Phone: +1 817-903-8698
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)

For the fastest response, we recommend emailing us at info@firmsofabase.com. We typically respond to all inquiries within one business day during our service hours.

Mailing Address

Firmsofabase
50 Glenwood Rd Apt 126
Greenville, Sc 29615-1730
United States

What to Include in Your Message

To help us assist you more efficiently, please include:

• Your order number (if applicable)
• A detailed description of your question or concern
• Any relevant photos (for product issues or damage claims)
• Your preferred contact method

Common Inquiries

Order Status: You can track your order using the tracking number provided in your shipping confirmation email. If you need additional assistance, contact us with your order number.

Returns & Refunds: Please review our Returns & Refund Policy for detailed information. For return authorization, email us at info@firmsofabase.com.

Product Questions: Have questions about a specific product? Reach out and we'll provide the information you need.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.

Business Information

Store Name: Firmsofabase
Address: 50 Glenwood Rd Apt 126, Greenville, Sc 29615-1730,United States
Phone: +1 817-903-8698
E-mail: info@firmsofabase.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)