California Privacy Notice
This California Privacy Notice supplements our Privacy Policy and applies to California residents in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
Categories of Personal Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number, mailing address, IP address, device identifiers
- Commercial Information: Purchase history, product preferences, shopping behavior
- Financial Information: Payment card information (processed securely by our payment processor)
- Internet Activity: Browsing history, search history, interactions with our website
- Geolocation Data: General geographic location based on IP address
- Inferences: Preferences and characteristics derived from your activity and purchases
How We Use Personal Information
We use the personal information we collect for the following business purposes:
- Processing and fulfilling orders
- Providing customer service and support
- Communicating about orders, shipping, and account updates
- Marketing and promotional communications (with consent)
- Website improvement and analytics
- Fraud prevention and security
- Legal compliance and protecting our rights
- Internal research and product development
Categories of Third Parties We Share Information With
We may share your personal information with the following categories of third parties:
- Service Providers: Payment processors, shipping carriers, email service providers, website hosting providers, analytics providers
- Business Partners: Marketing and advertising partners (with your consent)
- Legal and Regulatory Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
Your California Privacy Rights
As a California resident, you have the following rights under the CCPA/CPRA:
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information, but if our practices change, we will provide an opt-out mechanism.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to purposes necessary to provide our services.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
How to Exercise Your Rights
To exercise any of the rights described above, please submit a request by:
- Emailing us at info@firmsofabase.com
- Calling us at +1 817-903-8698 (Monday to Friday, 9:00 AM to 6:00 PM CST)
- Mailing us at: Firmsofabase, 50 Glenwood Rd Apt 126, Greenville, Sc 29615-1730,United States
When you submit a request, we will verify your identity to protect your privacy and security. We may ask you to provide information such as your name, email address, and order history to confirm your identity.
We will respond to verifiable requests within 45 days of receipt. If we need additional time (up to 90 days total), we will notify you of the extension and the reason for it.
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. To do so, you must provide the authorized agent with written permission, and we may require you to verify your identity directly with us.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this notice and our Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Shine the Light Law
California's "Shine the Light" law permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
Contact Information
If you have questions about this California Privacy Notice or wish to exercise your privacy rights, please contact us:
Store Name: Firmsofabase
Address: 50 Glenwood Rd Apt 126, Greenville, Sc 29615-1730,United States
Phone: +1 817-903-8698
E-mail: info@firmsofabase.com
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)